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Title

Different views of accountability

Author(s)

Kluvers, Ron;  Pillay, Soma

Abstract

Accountability is a complex and multifaceted concept (Sinclair, 1995) that is made operational through relationships between individuals and organisations (Ebrahim 2003). While accountability may be difficult to define (Ebrahim 2003, Goddard 2005) there is a consensus that it involves a rendering of an account and therefore the provision of information. Underpinning the concept of accountability is the notion that one person is responsible to another, and is obliged to render an account of their decisions and actions to another party. In this study the understanding of accountability held by local government managers and elected councillors will be explored. The research reported in this paper describes how managers and councillors, in Victorian local government, perceive and understand the concept of accountability in a New Public Management (NPM) environment. Results were analysed determine if there were any differences as a result of the location of the council or the position held by the respondent.

Publication type

Conference paper

Research centre

Swinburne University of Technology. Faculty of Business and Enterprise

Source

Proceedings of 'Sustainable management and marketing', the 23rd Annual Australian and New Zealand Academy of Management (ANZAM) Conference, Melbourne, Victoria, Australia, 02-04 December 2009,

Publication year

2009

FOR Code(s)

0806 Information Systems

Keyword(s)

Accountability

Publisher

Australian and New Zealand Academy of Management

Publisher URL

http://www.anzam.org/

Copyright

Copyright © 2009 Ron Kluvers and Soma Pillay. Proceedings copyright © 2009 ANZAM. Paper reproduced here with the kind permission of the publisher.

Full text

Peer reviewed