A tale of a web services initiative: what really matters in benefits realization

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Please use this identifier to cite or link to this item: http://hdl.handle.net/1959.3/72090

Title: A tale of a web services initiative: what really matters in benefits realization
Author(s): Prananto, Adi; Setyawan, Emmanuel Arnody; Kuzic, Joze
Abstract: Despite the reemerging focus on business value realization of IS/IT investment, there is still comparatively limited knowledge on what an organisation can do to achieve the benefits it desires from IS/IT. Amidst the economic downturn, there needs to be more emphasis on value delivery of every investments an organization made, including investment in IS/IT. Through a story of successful web services initiatives of a multinational automotive engineering and manufacturing company, this paper tries to draw attention to a myriad of factors that contributes to the successful business value realization .
Publication type: Conference paper
Research centre: Swinburne University of Technology. Faculty of Information and Communication Technologies
Source: Proceedings of the 31st International Conference on Information Technology Interfaces (ITI 2009), Cavtat, Croatia, 22-25 June 2009, pp. 137-144
Publication year: 2009
Keyword(s): Benefits management; Benefits realization; Business technology alignment; ROI; SOA; Web services
Publisher: IEEE
ISSN: 1330-1012
ISBN: 9789537138158
Publisher URL: http://dx.doi.org/10.1109/ITI.2009.5196069
Peer reviewed