This paper explains our approach to building knowledge-based information agents. Instead of building an agent from scratch, we advocate building an agent by adding knowledge to a framework. Knowledge is classified into three categories - general knowledge, domain specific knowledge and site specific knowledge - which enables knowledge reuse and sharing. The paper details the agent architecture, the components of each category of knowledge and the main functions of the framework.
Lecture notes in computer science: advances in artificial intelligence: proceedings of the Pacific Rim International Conference on Artificial Intelligence (PRICAI 2000 Workshop Reader), Melbourne, Victoria, Australia, 28 August - 01 September 2000 / G. Goos, J. Hartmanis, and J. van Leeuwen (eds.),
Vol. 2112, pp. 229-238