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Please use this identifier to cite or link to this item: http://hdl.handle.net/1959.3/196244
- Observing the relevance of an Information Systems Success Model
- Wijesinghe, Suresh; Sedera, Darshana; Tan, Felix
- This paper contributes to the rigor vs. relevance debate in the Information Systems (IS) discipline. Using the Action Research methodology, this study evaluates the relevance of a rigorously validated IS evaluation model in practice. The study captures observations of operational end-users employing a market leading Enterprise System application for procurement and order fulfillment in an organization. The analysis of the observations demonstrates the broad relevance of the measurement instrument. More importantly, the study identifies several improvements and possible confusions in applying the instrument in the practice.
- Publication type
- Conference paper
- Proceedings of the Pacific Asia Conference on Information Systems (PACIS 2009), Hyderabad, India, 10-12 July 2009, paper no. 46
- Publication year
- FOR Code(s)
- 0806 Information Systems
- Action research; Enterprise systems; Information systems success; IS success
- Association for Information Systems
- Publisher URL
- Copyright © 2009.
- Peer reviewed