This paper investigates the impact of contradictory emotional content on people's ability to identify the emotion expressed on avatar faces as compared to human faces. Participants saw emotional faces (human or avatar) coupled with emotional texts. The face and text could either display the same or different emotions. Participants were asked to identify the emotion on the face and in the text. While they correctly identified the emotion on human faces more often than on avatar faces, this difference was mostly due to the neutral avatar face. People were no better at identifying a facial expression when emotional information coming from two sources was the same than when it was different, regardless of whether the facial expression was displayed on a human face or on an avatar face. Finally, people were more sensitive to context when trying to identify the emotion in the accompanying text.
Lecture notes in computer science: Proceedings of 12th IFIP TC 13 International Conference on Human-Computer Interaction (INTERACT '09), Stockholm, Sweden, 26-28 August 2009,
Vol. 5726, part I, pp. 98-110