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Please use this identifier to cite or link to this item: http://hdl.handle.net/1959.3/199884
- Title
- Achieving multi-tenanted business processes in SaaS applications
- Author(s)
- Kapuruge, Malinda; Colman, Alan; Han, Jun
- Abstract
- With the emergence of Cloud Computing and maturity of Service Oriented Architecture (SOA), the Software-as-a-Service (SaaS) delivery model has gained popularity, due to advantages such as lower startup cost and reduced time to market. A SaaS vendor owns and takes the responsibility of maintaining a single application for multiple clients/tenants who may have similar but also varying requirements. Business process modeling (BPM) approaches can be used to package service offerings to meet these varying requirements on a shared basis. However the customizations in those business processes can be challenging. In this paper we discuss the challenges arising from single-instance multi-tenancy, and present our approach to defining business processes in SaaS applications to address those challenges.
- Publication type
- Conference paper
- Research centre
- Swinburne University of Technology. Faculty of Information and Communication Technologies
- Source
- Lecture notes in computer science: Proceedings of the 12th International Conference on Web Information System Engineering (WISE 2011), Sydney, New South Wales, Australia, 13-14 October 2011 / Athman Bouguettaya, Manfred Hauswirth and Ling Liu (eds.), Vol. 6997 (2011), pp. 143-157
- Publication year
- 2011
- FOR Code(s)
- 0805 Distributed Computing
- Keyword(s)
- Cloud computing; SaaS; Software as a Service
- Publisher
- Springer
- Publisher URL
- http://dx.doi.org/10.1007/978-3-642-24434-6_11
- Copyright
- Copyright © Springer-Verlag Berlin Heidelberg 2011.
- Peer reviewed
