In early 2006 WISHIN was approached by North East Housing Service (NEHS) who were concerned about the number of single women over 35, without dependents who were ringing their service for assistance whom they were unable to assist (see Chaplin 2006). When discussed it was felt that such women were unlikely to be assisted through the Supported Accommodation Assistance Program (SAAP) because, as low needs women, they did not represent target groups. WISHIN agreed to work on the issue. Before we could propose solutions however, we needed to understand both how prevalent the problem might be and more about the women who were being 'turned away'. With the assistance of the Helen MacPherson Smith Trust, the Reichstein Foundation and the E.M. Horton Family we set out to 'test demand', and find out more about these women. This report provides the result of this research.