Best practice relationship with service quality in a franchised home entertainment system | Swinburne Research Bank

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Best practice relationship with service quality in a franchised home entertainment system

Please use this identifier to cite or link to this item: http://hdl.handle.net/1959.3/208890

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Title: Best practice relationship with service quality in a franchised home entertainment system
Author(s): Maritz, Alex
Abstract: Abstract not available.
Publication type: Book chapter
Source: Entertainment industry: economic and business aspects / I. Mukherjee (ed.)
Publication year: 2006
Keyword(s): Best practice; Franchise; Home entertainment industry; Service quality
Publisher: ICFAI
Copyright: Copyright © 2006.

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Last updated: Friday, 16-Nov-2012 12:52:53 EST
Maintained by: Swinburne Research Bank (researchbank@swin.edu.au)
Authorised by: Derek Whitehead (dwhitehead@swin.edu.au)