Please use this identifier to cite or link to this item: http://hdl.handle.net/1959.3/209231

Title

Quality management in industrial research and development: understandings, mis-understandings and consequent impacts

Author(s)

Harvey, Peter J.;  Dalrymple, John F.

Abstract

In the environment created by events leading up to the Federal Government's Innovation Summit, the potential impact of quality understanding by industrial R&D managers on implementation is reviewed. In particular the current trend in industrial R&D in Australia reported by various sources is assessed, and the consequent effect on the potential contribution of Quality Management to the implementation of Summit outcomes is considered. The level of understanding of quality concepts of industrial research managers has been assessed by evaluation of their responses to a questionnaire on quality. Also their assessment of quality understanding at a number of levels in their organisations is illuminating, and conclusions can be drawn from their answers. These responses are examined in the context of the industrial R&D structure and the current R&D environment in Australia. The likely impact of the Innovation Summit is discussed in the light of the quality understanding of industrial research mangers, given the key role that industrial R&D must have in any outcome which is designed to maximise the benefit to Australia from increased innovation.

Publication type

Conference paper

Source

Proceedings of 'Managing Strategically Through Quality: Profiting from Research and Practice', the 4th International and 7th National Research Conference on Quality Management, Sydney, Australia, 06-09 February 2000 / Kevin Foley (ed.)

Publication year

2000

Keyword(s)

Industrial research and development;  Innovation;  Quality;  Quality concepts;  Quality understanding

Publisher

RMIT University

Copyright

Copyright © 2000.