There is increasing demand for the deployment of reliable qualitative and mixed-methods evaluation strategies for the assessment of concepts and preliminary product design variants. Human-centered design research methods may provide insight into design relevant criteria. But how can these qualitative insights thereafter be integrated into the decision-making process? Within the workshop we will examine evaluation approaches that incorporate a human-centered approach alongside quantifiable measures. Through discussion of three example scenarios of concept development, with opportunity for contributions of scenarios by participants, we aim to develop shared criteria for systematic qualitative assessment that is appropriately rigorous and relevant for the problems and context of user experience and usage research in product development. The workshop consists of introductory presentations, a hands-on group work session and a structured discussion in which the participants are invited to contribute and share their experiences and develop shared criteria for useful approaches and their integration into product development processes.
Seminar, speech or other presentation
Workshop presented at 'Diversity and Unity,' the 4th World Conference on Design Research (IASDR 2011), Delft, the Netherlands, 31 October - 04 November / N. F. M. Roozenburg, L. L. Chen and P. J. Stappers (eds.)