The IC process in the 'new telecoms world': the Ericsson Business Consulting Norrkoping experience

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Please use this identifier to cite or link to this item: http://hdl.handle.net/1959.3/228418

Title: The IC process in the 'new telecoms world': the Ericsson Business Consulting Norrkoping experience
Author(s): Roos, Goran; Lovingsson, Fredrik
Abstract: This article addresses the experience of Ericsson Business Consulting Norrkoping's management team, where they allocated ten days to articulate their business recipe clearly and to develop an action plan for increasing the utilization of its intellectual resources (IC). It describes the IC Process from a managerial point of view, by outlining its framework and defining relevant resources. The overall results from the process was a business recipe aligned to the strategic intent, a deep understanding of what drives value for the company's stakeholders, and improved business focus.
Publication type: Book chapter
Source: Intellectual capital management: a strategic perspective / Goran Roos and Sharath Jutur (eds.), Chapter 5, pp. 71-95
Publication year: 2005
Keyword(s): Ericsson; Intellectual capital; Norrkoping; Knowledge management
Publisher: ICFAI University Press
ISBN: 9788178817460, 8178817462
Publisher URL: http://www.icfaipress.org/books/
Peer reviewed