This article addresses the experience of Ericsson Business Consulting Norrkoping's management team, where they allocated ten days to articulate their business recipe clearly and to develop an action plan for increasing the utilization of its intellectual resources (IC). It describes the IC Process from a managerial point of view, by outlining its framework and defining relevant resources. The overall results from the process was a business recipe aligned to the strategic intent, a deep understanding of what drives value for the company's stakeholders, and improved business focus.
Intellectual capital management: a strategic perspective / Goran Roos and Sharath Jutur (eds.),
Chapter 5, pp. 71-95