Benchmarking Indonesian local e-government

Search Swinburne Research Bank

Home

List of Titles

Please use this identifier to cite or link to this item: http://hdl.handle.net/1959.3/235112

Check Swinburne's subscriptions for full text availability

Title: Benchmarking Indonesian local e-government
Author(s): Nurdin, Nurdin; Stockdale, Rosemary; Scheepers, Helana
Abstract: This paper describes the status of local e-government in Indonesia using the United Nations e-government benchmarking model. Using data from the Indonesia Ministry of Internal Affairs, we examined 353 local government websites from early March to the end of May 2011. The results show that the majority of local government websites (193) are still at the emergence stage, 98 are at the enhanced stage, 61 are at the interactive stage, and only one local government website has achieved the transaction stage. None of the local e-government websites have moved to the final stage of e-government according to the UN model. Our findings also show that some local government websites are not well managed and maintained and that local government websites do not comply with central government standardization requirements outlined in the e-government blue print.
Publication type: Conference paper
Research centre: Swinburne University of Technology. Faculty of Information and Communication Technologies
Source: Proceedings of 'IS Innovation in Pacific Asia', the 16th Pacific Asia Conference on Information Systems (PACIS 2012), Ho Chi Minh City, Vietnam, 11-15 July 2012
Publication year: 2012
Keyword(s): Benchmarking; E-government; Indonesia; Local government
Publisher: University of Science, Vietnam
Publisher URL: http://pacis2012.org/index.php?act=paperdetail&pid=61
Peer reviewed