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Please use this identifier to cite or link to this item: http://hdl.handle.net/1959.3/238320
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- Actively engaging older adults in the development and evaluation of tablet technology
- Waycott, Jenny; Pedell, Sonja; Vetere, Frank; Ozanne, Elizabeth; Kulik, Lars; Gruner, Alan; Downs, John
- In this paper we describe a multi-faceted approach for engaging older adults in the design and evaluation of a tablet application. Our approach consisted of five key elements: 1) involving care providers in the research, 2) conducting social events, 3) supporting use of the technology through scaffolding, 4) providing multiple channels of communication between participants and researchers, and 5) progressively revealing the technology functions. We explored this approach with seven participants (aged 71-92) who used a prototype iPad application to engage in peer-to-peer communication. We found that each of the five elements contributed to successfully engaging older people in the development and evaluation process. This paper provides insights into suitable approaches for designing technologies with older users, illustrating the importance of creating a supportive environment and employing strategies that help to build participants' confidence, both in using the technology and in participating in the design and evaluation process.
- Publication type
- Conference paper
- Research centre
- Swinburne University of Technology. Faculty of Design
- Proceedings of 'Integration, interaction, innovation, immersion, inclusion', the Annual Conference of the Australian Computer-Human Interaction Special Interest Group (OZCHI 2012), Melbourne, Victoria, Australia, 26-30 November 2012, pp. 643-652
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- Copyright © 2012 ACM. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in Proceedings of OZCHI 2012, http://doi.acm.org/10.1145/2414536.2414633