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Please use this identifier to cite or link to this item: http://hdl.handle.net/1959.3/23016
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- Title
- User-led innovation: a new framework for co-creating business and social value
- Author(s)
- Sharp, Darren; Salomon, Mandy
- Abstract
- This research seeks to develop a coherent framework for understanding the multiple theories and social practices associated with the emerging field of ‘user-led innovation’. It presents a synthesis of current user-led thinking which is informed by interviews with thought leaders, lead users and insights from the secondary literature. It uses this to develop a model of an emerging ‘User-led Services Ecology’, and explores its possible impact on CRC stakeholders. The research investigates how user-led practices generate business and social value through a major case study of the virtual world Second Life. It also canvasses a number of pathways for organisations to leverage the participation of their audiences, customers and citizens, in the interest of co-creating new services, media and knowledge. [from Research Objectives]
- Publication type
- Report
- Research centre
- Swinburne University of Technology. Faculty of Life and Social Sciences
- Publication year
- 2008
- Keyword(s)
- Business; Case studies; Collaborative production; Hybrid platforms; Learning; Media theory; MySpace; Online social networks; Open source software movement; Participatory culture; Second Life; Social currency; User participation; User-generated content; User-led innovation; User-led services ecology; Virtual worlds; Web; Web 2.0
- Publisher
- Smart Internet Technology CRC
- Publisher URL
- http://www.smartservicescrc.com.au/
- Copyright
- Copyright © 2008 Smart Internet Technology CRC Pty Ltd. All rights reserved. Published version of this paper reproduced here with the kind permission of the publisher.
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