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Please use this identifier to cite or link to this item: http://hdl.handle.net/1959.3/35153
- Title
- Emotion at work
- Author(s)
- Langan-Fox, Janice; Ashkanasy, Neal M.
- Abstract
- Management scholars have begun to recognise the importance of emotions in organisational research, but examples of research which deal specifically with emotions in organisational settings are still rare. This symposium presents four perspectives on research on emotion in work settings from around the world. The first is a theory/review paper which posits that emotions mediate the effect of national cultural diversity on the effectiveness of international work teams. The second argues that emotional intelligence (EIQ) may be a critical variable in organisational behaviour, and details an early attempt to define and measure this concept in work teams. The third and fourth papers report on large scale empirical studies linking emotional variables to work outcomes: psychological strain as a moderator of the work-stress-outcome relationship; and relationships between specific emotional dimensions and attitudes to industrial participation. The four papers present a diversity of approaches, but the overall picture which emerges is that the study of emotion in organisational research, although largely untapped to date, has the potential to improve significantly our understanding of behaviour in organisational settings.
- Publication type
- Conference paper
- Source
- Best paper and abstract proceedings of the 2nd Biennial Australian Industrial and Organisational Psychology Conference, Melbourne, Victoria, Australia, 27-29 June 1997, p. 47
- Publication year
- 1997
- Keyword(s)
- Emotions; Organisational behaviour; Stress; Teams; Working environment; Workplace
- Publisher
- Australian Psychological Society
- ISBN
- 0909881111
- Copyright
- Copyright © The Australian Psychological Society Ltd 1997.
- Peer reviewed
