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Title

Library International project 2007-08: report

Author(s)

Whitehead, Derek;  O'Donnell, Fiona;  Peppard, Judy

Abstract

The Library and International project was funded by the Swinburne Library and began in August 2007, concluding in February 2008. It was carried out by a seconded senior member of staff, Fiona O’Donnell, to examine the Swinburne Library’s services to international and transnational students. The principal goal was to assess our services and their appropriateness, and provide a basis for improving them where we could. The project manager worked with library staff, other Swinburne departments, faculties and schools, and international students and their representative organisations. The project had the following objectives: an improved understanding of the needs and demands of international students by library staff; an international dimension to library planning and outputs at all levels; improved library services to international students both within Australia and overseas; a positive response by international students to Swinburne’s library services; development of effective working relationships between the library and other relevant staff. [Introduction]

Publication type

Report

Research centre

Swinburne University of Technology. Information Resources

Publication year

2008

Keyword(s)

Academic libraries;  Australia;  Case studies;  Colleges;  International students;  Internationalisation;  Interviews;  Libraries;  Service improvements;  Students;  Swinburne Library;  Swinburne University of Technology;  User needs

Publisher

Information Resources, Swinburne University of Technology

Publisher URL

http://www.swinburne.edu.au/lib/info/internationalproject/

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