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This paper focuses on the issue of broadband affordability for residential consumers in Australia, specifically those 20% of households with very low income. Using new survey data with analyses of market prices, customer segments and the relative prices and capabilities of fixed and wireless broadband, the paper argues that affordability is still a significant issue that needs to be discussed more openly in the public policy domain. Specifically, policies and programs that enable people on a low income to experience high capacity broadband services for themselves at home would help secure the considerable investment in the National Broadband Network and ensure that the benefits of the growing digital economy are equitably distributed to all Australians.
Telecommunications Journal of Australia, Vol. 62, no. 5 (2012), pp. 80.1-80.16
Swinburne University of Technology
Copyright © 2012 Robert Morsillo.